1. How would you rate the quality of your customer service experience? * Very Positive Somewhat Positive Neutral Somewhat Negative Very Negative 2. How would you rate our speed of service? * Too fast Fast enough Perfect timing Somewhat slow Very slow 3. Was the cashier courteous? * Yes No 4. Was the cashier informative? * Yes No 5. Was the cashier prompt and efficient? * Yes No 6. How would you rate the quality of your food? * Very high quality High quality Neither high nor low quality Low quality Very low quality 7. How would you rate the quality of soft serve ice-cream or cinnabon? * Very high quality High quality Neither high nor low quality Low quality Very low quality Not applicable 8. How clean is our restaurant? * Extremely clean Very clean Moderately clean Slightly clean Not at all clean 9. How would you rate your overall experience? * Very positive Somewhat positive Neutral Somewhat negative Very negative 10. Were you greeted? * Yes No 11. Were you told "have a nice day or come back and see us"? * Yes No 12. Did our management staff introduce themselves to you? * Yes No 13. Would you come back to our restaurant? * Yes No 14. What location did you visit? Time and date? * 15. Do you have any other comments, questions, or concerns? Name First Name Last Name Email Address * Phone (###) ### #### Thank you!
